Terms of Service – BrightDiwali

Last Updated: October 18, 2026

Welcome to BrightDiwali. By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Our Store

BrightDiwali is an online store offering festive products, decorations, gifting items, and other products listed on our website.

These terms apply to your use of our website and the purchase of products through our online store.

2. Eligibility to Use Our Website

By using this website, you confirm that you are legally permitted to enter into a purchase transaction under applicable law.

If you place an order on behalf of another person or use another person's payment method, you must have the necessary authorization.

3. Product Information

We aim to display accurate product descriptions, images, prices, and specifications.

Actual product colours or appearance may vary slightly due to screen settings, lighting, or manufacturing variations. Please read the product description carefully before placing an order.

If a product is materially different from its description or is defective, your applicable consumer rights remain unaffected.

4. Pricing and Payments

All prices and applicable charges will be displayed on our website or at checkout before you complete your purchase.

Orders are subject to successful payment authorization and order confirmation.

We reserve the right to correct genuine pricing or listing errors, subject to applicable law and any obligations arising from an order already accepted.

5. Orders and Order Confirmation

After placing an order, you may receive an order confirmation by email or through the contact details provided at checkout.

An order confirmation acknowledges receipt of your order. If we cannot fulfil an order, we will contact you and arrange any refund required under applicable law.

Please ensure that your shipping address and contact details are accurate.

6. Shipping and Delivery

Our estimated delivery timeline is generally 3–5 business days after dispatch, subject to location and courier conditions.

For full details, please read our Shipping & Delivery Policy.

7. Cancellations, Returns and Refunds

Cancellation requests should be submitted within 12 hours of placing an order.

Returns and refunds for damaged, defective, incorrect, or other qualifying orders are handled according to our Return & Refund Policy and applicable consumer protection laws.

These terms do not remove any rights or remedies available to customers under applicable law.

8. Website Use

You agree not to misuse our website, attempt unauthorized access, interfere with website operations, submit fraudulent orders, or use our content for unlawful purposes.

We may take reasonable steps to protect our website and customers from fraudulent or abusive activity, subject to applicable law.

9. Intellectual Property

Website content, branding, logos, text, and original images may be protected by applicable intellectual property laws.

You may not reproduce or commercially use protected content without permission from the relevant rights holder, except as permitted by law.

10. Limitation of Liability

Nothing in these terms excludes or restricts liability where such exclusion or restriction is prohibited by law.

We will handle order-related issues in accordance with our policies and applicable legal obligations.

11. Changes to These Terms

We may update these Terms of Service when necessary. The latest version will be published on this page with an updated revision date.

Changes will not remove rights that customers have already acquired under applicable law.

12. Governing Law

These terms are subject to the laws applicable in India. Any dispute will be handled by the appropriate forum or authority with jurisdiction under applicable law.

13. Contact Us

For questions about these Terms of Service, contact:

Store Name: BrightDiwali
Email: brightdiwalii@gmail.com

Thank you for shopping with BrightDiwali.

BrightDiwali – Make Every Celebration Special.