Payment Policy – BrightDiwali

Last Updated: October 18, 2026

At BrightDiwali, we aim to provide a smooth and secure checkout experience. This Payment Policy explains how payments are handled when you purchase products from our website.

1. Accepted Payment Methods

The payment methods available for your order will be displayed at checkout. Available options depend on the payment providers and methods enabled on our website.

Please review the available options before completing your purchase.

2. Payment Confirmation

An order is considered successfully paid once the payment has been confirmed by the relevant payment provider.

You may receive an order confirmation through the email address or contact details provided during checkout.

Please keep your order confirmation for future reference.

3. Payment Security

Payments are processed through the payment methods and service providers available at checkout.

Please do not share your passwords, OTPs, PINs, or other confidential payment credentials with anyone claiming to represent BrightDiwali.

4. Failed or Pending Payments

If your payment fails or remains pending, check the payment status with your bank or payment provider before attempting another transaction.

If money has been debited but your order is not confirmed, contact us with the transaction details. Please avoid sharing full card details, passwords, or OTPs.

Our team will help review the issue.

5. Pricing and Additional Charges

Product prices and any applicable shipping charges will be displayed before you complete checkout.

Please check the final amount carefully before submitting your payment.

6. Refunds

Where a refund is approved or required under applicable law, it will generally be processed to the original payment method where possible.

The time taken for the amount to appear in your account may depend on your bank or payment provider.

For more information, please review our Return & Refund Policy.

7. Contact Us

For payment-related questions, contact:

Store Name: BrightDiwali
Email: brightdiwalii@gmail.com

Please include your order number and relevant transaction reference when contacting us. Never email your OTP, password, or full card details.

Thank you for shopping with BrightDiwali.

BrightDiwali – Make Every Celebration Special.