Contact Us – BrightDiwali

We’re Here to Help!

At BrightDiwali, we want your shopping experience to be simple and convenient. If you have questions about our products, orders, delivery, or damaged items, please contact our support team.

Customer Support Email: brightdiwalii@gmail.com

How We Can Help

• Order Enquiries: Contact us with your order number for assistance with your order.

• Product Enquiries: Email us if you need additional product information.

• Damaged Items: Send your order number, a description of the damage, and clear photographs of the product and packaging.

• Returns and Refunds: Please review our Return & Refund Policy before submitting a request.

Customer Support Hours

Monday to Saturday, 10:00 AM – 6:00 PM IST, excluding public holidays.

We aim to respond within 24–48 business hours.

Before Contacting Us

Please include your name, order number (if applicable), registered email address, and a clear description of your concern.

Thank you for choosing BrightDiwali!

Email: brightdiwalii@gmail.com

BrightDiwali – Make Every Celebration Special.

Support hours: Mon–Sat, 10am–6pm